End-user oriented full stack developer with 20+ years experience designing, developing, testing and maintaining enterprise software applications and infrastructure.
Experience
2020 - Present
Systems Administrator 3/Info Tech Team 1 -
Huntington Ingalls Industries - San Antonio, TX
- Serve as the support team's technical lead, diagnosing and resolving the more complicated issues.
- Analyze, isolate, and resolve technical/functional issues within the US Court's CM/ECF application/servers/infrastructure.
- Member of the Operating Systems and Database team (OSDB), diagnosing/resolving more complex Linux and Informix issues.
- Maintain several Bankrutcy, District, and Applette CM/ECF test/diganostic support servers.
- Advise on application code anomolies, server configuration issues, and documetation improvements.
- Subject Matter Expert (SME) on several CM/ECF components and areas of support.
- Assist and advise US Courts staff in everything from docketing to server configuration.
- Design, develop, and maintain full-stack applications as business needs arrise.
- Anaylize, remediate, and report on support server security vulnerabilities.
- Maintain an online log of support requests and related resolution activity of help desk requests received from US Court staff.
- Provide excellent customer service and can communicate to the audience’s level of understanding.
- Play an integral role in the training and development of new NSD team members.
1999 - 2020
Programmer/Analyst -
US Bankruptcy Court - Spokane, WA
- Provide technical support for the court's web based case management system (CM/ECF), including installing, configuring and testing system upgrades, performing system administration, and developing local software modifications and enhancements.
- In collaboration with internal users and IT staff, design, develop and implement software applications and solutions that enhance organizational efficiency and capabilities, including customizing and implementing web-based applications, nationally-support systems and applications developed by other federal courts.
- Design, develop, and maintain dozens of locally developed applications and automated background processes.
- Develop and maintain the Court's private Intranet and public-facing Internet websites.
- Manage and maintain virtual servers and desktops in the Administrative Office's Cloud and View environment.
- Coordinate with the Security Operations Center on server vulnerability mitigation and application development.
- Monitor systems performance via custom scripting and Nagios.
- Perform extensive troubleshooting of all software and hardware systems.
- Provide backup, failover, and failback solutions for local infrastructure.
- Provide excellent customer service and can communicate to the audience’s level of understanding.
1996 - 2007
Owner/Webmaster -
IDStat Website Statistics
- Designed, developed and operated a third party statistical analytics service for website owners.
1995 - 1999
Systems Administrator/Programmer -
HealthCare, Inc. / Taylor Software, Inc.
- Duties included applications programming, software installation, hardware installation and setup, network administration, end-user training, day to day system operations, system maintenance and Y2K evaluation.
- Designed and developed a sales management/invoicing system for a local magazine distributor.
1995 - 1996
Programmer -
Byte Dynamics, Inc.
- Designed and developed a sales inquiry system to manage and distribute sales calls to a worldwide team of sales representatives.
- Designed and developed a man-machine interface and control system to manage well and reservoir water levels for the city of Post Falls, ID.
- Developed a network compatible insurance claims management system for a local Medicare supplement provider.
Skills
Education/Training/Awards
- SELinux for Court Systems - 2021
- SDSO - Informix Administration for Court Systems - 2020
- SDSO - Linux System Administration for Court Systems - 2020
- SDSO - Central Sign On (CSO) - 2020
- JIRA - 2020
- SDSO - Cloud and View (VMware) - 2017
- FedTV - Linux Operating System Security - 2017
- FedTV - Network Monitoring with Open Source Tools - 2016
- JOU - Java, Javascript, HTML5, CSS3 - 2016
- SDSO - SARD Statistic Training - 2012
- UTB - CHAP Systems Administration - 2010
- SDSO - Linux Systems Administration - 2007
- Federal Employee of the Year - 2005
- SDSO - CM/ECF Docket Dictionary - 2003
- FoxCon (FoxPro), San Diego CA - 2001
- Coleman University, La Mesa CA - Information Technology - 1985-1988