Aaron A. Masters

Systems Engineer/Adminstrator/Analyst - Full Stack Developer

134 Leelah Lane
Bonners Ferry, ID 83805
(208) 964-6347 - aaronamasters@gmail.com

End-user oriented full stack developer with 20+ years experience designing, developing, testing and maintaining enterprise software applications and infrastructure.

Experience

2020 - Present
Systems Administrator 3/Info Tech Team 1 - Huntington Ingalls Industries - San Antonio, TX
  • Serve as the support team's technical lead, diagnosing and resolving the more complicated issues.
  • Analyze, isolate, and resolve technical/functional issues within the US Court's CM/ECF application/servers/infrastructure.
  • Member of the Operating Systems and Database team (OSDB), diagnosing/resolving more complex Linux and Informix issues.
  • Maintain several Bankrutcy, District, and Applette CM/ECF test/diganostic support servers.
  • Advise on application code anomolies, server configuration issues, and documetation improvements.
  • Subject Matter Expert (SME) on several CM/ECF components and areas of support.
  • Assist and advise US Courts staff in everything from docketing to server configuration.
  • Design, develop, and maintain full-stack applications as business needs arrise.
  • Anaylize, remediate, and report on support server security vulnerabilities.
  • Maintain an online log of support requests and related resolution activity of help desk requests received from US Court staff.
  • Provide excellent customer service and can communicate to the audience’s level of understanding.
  • Play an integral role in the training and development of new NSD team members.
1999 - 2020
Programmer/Analyst - US Bankruptcy Court - Spokane, WA
  • Provide technical support for the court's web based case management system (CM/ECF), including installing, configuring and testing system upgrades, performing system administration, and developing local software modifications and enhancements.
  • In collaboration with internal users and IT staff, design, develop and implement software applications and solutions that enhance organizational efficiency and capabilities, including customizing and implementing web-based applications, nationally-support systems and applications developed by other federal courts.
  • Design, develop, and maintain dozens of locally developed applications and automated background processes.
  • Develop and maintain the Court's private Intranet and public-facing Internet websites.
  • Manage and maintain virtual servers and desktops in the Administrative Office's Cloud and View environment.
  • Coordinate with the Security Operations Center on server vulnerability mitigation and application development.
  • Monitor systems performance via custom scripting and Nagios.
  • Perform extensive troubleshooting of all software and hardware systems.
  • Provide backup, failover, and failback solutions for local infrastructure.
  • Provide excellent customer service and can communicate to the audience’s level of understanding.
1996 - 2007
Owner/Webmaster - IDStat Website Statistics
  • Designed, developed and operated a third party statistical analytics service for website owners.
1995 - 1999
Systems Administrator/Programmer - HealthCare, Inc. / Taylor Software, Inc.
  • Duties included applications programming, software installation, hardware installation and setup, network administration, end-user training, day to day system operations, system maintenance and Y2K evaluation.
  • Designed and developed a sales management/invoicing system for a local magazine distributor.
1995 - 1996
Programmer - Byte Dynamics, Inc.
  • Designed and developed a sales inquiry system to manage and distribute sales calls to a worldwide team of sales representatives.
  • Designed and developed a man-machine interface and control system to manage well and reservoir water levels for the city of Post Falls, ID.
  • Developed a network compatible insurance claims management system for a local Medicare supplement provider.

Skills

Code
Perl
Javascript
HTML/CSS
Shell
SQL
Server
Linux
Windows
Database
MySQL
Informix

Education/Training/Awards

  • SELinux for Court Systems - 2021
  • SDSO - Informix Administration for Court Systems - 2020
  • SDSO - Linux System Administration for Court Systems - 2020
  • SDSO - Central Sign On (CSO) - 2020
  • JIRA - 2020
  • SDSO - Cloud and View (VMware) - 2017
  • FedTV - Linux Operating System Security - 2017
  • FedTV - Network Monitoring with Open Source Tools - 2016
  • JOU - Java, Javascript, HTML5, CSS3 - 2016
  • SDSO - SARD Statistic Training - 2012
  • UTB - CHAP Systems Administration - 2010
  • SDSO - Linux Systems Administration - 2007
  • Federal Employee of the Year - 2005
  • SDSO - CM/ECF Docket Dictionary - 2003
  • FoxCon (FoxPro), San Diego CA - 2001
  • Coleman University, La Mesa CA - Information Technology - 1985-1988